The Information Technology Department facilitates technological progress, a key component of which is technological innovation. The department provides the maintenance and support necessary for a sound technological infrastructure and facilitates departmental operation of the city’s systems and applications.
The Information Technology Department identifies appropriate technology for city government use. The department assists with implementation and training by functioning as the technology liaison with other governmental and non-governmental agencies in order to facilitate the sharing of data for city purposes.
The Director of Information Technology is responsible for the overall management of Information Technology resources. The department is responsible for the management an support of city-wide mobile computer activities, the VoIP phone system, the Help Desk, servers, e-mail, multi-function and standalone printers, as well as inward and outfacing security cameras.
While the department does not have application developers on staff, it assists with the determination, acquisition, and support of appropriate software systems for each department in the city. The department holds the GIS Administrator functionality and maintains support of GIS applications, databases, and data sharing initiatives to incorporate GIS functionality into daily operations.
With these tools, the department is poised to enable city departments to efficiently serve the citizens and develop time information for managing city operations that support the city's mission and goals.