Common name used for a location or street. Aliases are attached to a location and are used during searches to find locations that are referred to by more than one name, such Highway 50 and Colonial Drive.
SunGard Public Sector software program, such Cash Receipts or Building Permits.
Individual who is responsible for controlling access to a specific application.
SunGard Public Sector's Accounts Receivable application that uses the location information in LX to retrieve main or master parcel location records, address location records related to a main parcel, and independent address location records.
SunGard Public Sector's Business License application that uses the location information in LX to retrieve main or master parcel location records, address location records related to a main parcel, and independent address location records.
SunGard Public Sector's Building Permits application that uses the location information in LX to retrieve main or master parcel location records and address location records related to a main parcel.
SunGard Public Sector's Code Enforcement application that uses the location information in LX to retrieve main or master parcel location records and address location records related to a main parcel.
SunGard Public Sector's Customer Information System application that uses the location information in LX to retrieve main or master parcel location records, address location records related to a main parcel, and independent address location records.
Line at the bottom of the screen that allows you to work directly with the iSeries. You use the command line to view a spooled file or call a program.
Represents legislative or council districts within your boundaries. You can attach them to locations to identify which district the property is in.
Customer Relationship Management (CRM) system used by SunGard Public Sector to maintain information about customers, products, and support cases.
Related party records with identical names and addresses. Related parties represent someone associated with a location, such as the owner or a tenant. Duplicate records are added in error and should be deleted using the "merge" feature.
SunGard Public Sector service that offers a fast and easy way for you to receive documents that will assist in resolving questions about application processing and information support.
Codes that identify fire districts, stations, or battalions.
SunGard Public Sector options that allow you to perform actions in the software application. You can set up user security for each function.
Codes that identify service areas, sections, or other geographic divisions that your organization supports. These are used by Work Orders/Facility Management and Asset Management II/Continuing Property Records to group work orders and assets.
geographic information system
Place where something exists or originates.
IBM's application server formerly known as the AS/400.
IBM application that offers browser-based access to iSeries application servers.
Specific task the iSeries performs, such as printing a file or running a program.
Files that contains copies of changes made to records in LX.
Category of charge or encumbrance on a property.
Group of related information or procedures within SunGard Public Sector software applications.
SunGard Public Sector application that allows you to control who uses applications, menus, functions, and subfunctions.
Secured area of SunGard Public Sector’s web site that allows you to create new support logs, check the status of an existing support log, search for solutions to a problem, e-mail customer support, and access Fax Support documents.
A group of jobs waiting to output to a device such as a printer.
Primary party related to a parcel.
Two or more parcels combined into a single parcel.
Location divided into two or more parcels.
Feature that allows SunGard Public Sector employees to log onto your computer and fix or diagnose problems. A detailed record is created for each session, allowing you to view information about a specific pass-through session.
Product change request. A PCR is created in Connect Care when it is determined that a programming change to required for a product.
Primary person or related party associated with a parcel. Your organization determines who is considered the primary related party, such as the owner or the occupant. The primary related party determines what information displays in the applications that use LX. When you add a related party to a location, you select the type code P to identify it as the primary.
Program temporary fix. Used to repair problems or bugs. You install PTFs from a tape you receive from SunGard Public Sector's Distributions department.
SunGard Public Sector's Planning & Zoning application that uses the location information in LX to retrieve main or master parcel location records and address location records related to a main parcel.
User profile that SunGard Public Sector personnel use to assist with software-related problems on your system.
Security Officer user profile. This is usually your information services officer.
IBM tool that allows you to obtain information from the iSeries database. You can select, arrange, and present information in the form of a report.
Third-party application used with SunGard Public Sector's imaging interface.
Someone associated with a location, such as the tenant or a leasing agent. When you assign a related party to a location, you select a type code to represent the person's relationship, such as owner.
SunGard Public Sector's Special Assessments application that uses the location information in LX to retrieve main or master parcel location records, address location records related to a main parcel, and independent address location records.
Place where something exists or originates.
iSeries file used to temporarily store data for later processing. Many reports print to your spool file, where you can review them prior to sending them to the printer.
Function that performs operations on other functions or menu options. Your security officer can grant authority to specific functions and subfunctions.
Task that is waiting for processing by the iSeries.
Feature to help customize the list of selectable items on a screen to meet your specific needs.
Individual who controls security across all SunGard Public Sector applications.
IBM's application server formerly known as the AS/400 and iSeries.
iSeries environment used to test a new release of SunGard Public Sector software. It may include all of your application libraries or only those libraries you select.
SunGard Public Sector's Tax Billing application that uses the location information in LX to retrieve main or master parcel location records.
Code that represents what a property is used for, such as MUD for multi-use district or R1 for Residential 1.
Category of related personnel who work with the system. Security to functions and menus can be assigned by user group.
SunGard Public Sector's Work Orders/Facility Management application that uses the location information in LX to retrieve main or master parcel location records, address location records related to a main parcel, independent address location records, and intersection location records.
Deviations from the intended use of a property. In LX, you can attach zoning variance codes to a location to identify possible deviations to the property's zoning.