IBM communications protocol that allows access to the iSeries application server.
Monetary transfer between general ledger accounts. Adjusting journal transactions make corrections to accounts after an incorrect transaction is updated.
Negative or positive charge amount entered to change an account balance. You use adjustments to reduce or increase an account balance.
Allows your organization to keep track of overdue payments in AR.
User-defined codes that group outstanding charges into aging categories. These categories indicate the number of days charges are outstanding or unpaid.
User-defined codes that represent one or more aging control codes in AR. Aging allows your organization to keep track of overdue payments and past-due accounts.
Gradual decline of the loan balance during the life of a loan.
SunGard Public Sector software program, such Cash Receipts or Building Permits.
Individual who is responsible for controlling access to a specific application.
People and companies from whom your organization collects assessment charges.
Contain all assessment information including unit of calculation, funding, comments, terms, and locations affected by the assessment.
Charges levied against customers for goods or services that your organization provides.
Charge records that remain the same for each billing.
Verifying that the sum of the debit charges equal the sum of the credit charges in the batch totals calculated by Cash Receipts.
User-defined codes that identify a customer's financial institution.
Withdrawing funds from bank accounts on customers who want to make automatic payments from their accounts to pay their bills.
User-defined calendar that identifies the days your organization is closed for business. AR uses the bank holiday calendar to perform bank drafts.
Date a charge is billed to a customer.
How your organization collects payments for a particular assessment.
Program that allows you to navigate the web. SunGard Public Sector NaviLine applications require the browser to be Microsoft Internet Explorer.
SunGard Public Sector application that collects payments for AR customers.
Number of days a charge is past due.
Allows your organization to keep track of overdue payments in AR.
Sum of money that your organization collects from customers for a product or service.
User-defined codes that identify the different types of charges you bill through AR. A charge is the amount of money your organization demands for a product or service.
User-defined codes that represent one or more of the different types of charges you bill through AR.
Process of working with charge records for AR customers.
Fees that your organization collects for products and services.
Line at the bottom of the screen that allows you to work directly with the iSeries. You use the command line to view a spooled file or call a program.
Customer Relationship Management (CRM) system used by SunGard Public Sector to maintain information about customers, products, and support cases.
Reduction to the overall charge of products sold or services rendered to your customers.
Forms that contain loan payment information and used for customer billing. AR generates these forms from the scheduled amortization of a loan.
SunGard Public Sector's Cash Receipts application.
Represent reasons you issue credits to customers.
User-defined codes that identify notes and messages for types of customer information.
Unique identification number AR assigns to each customer.
Individual records that store customer-billing information.
Authorizes or restricts users from working with specific customer type codes in AR.
People and companies who receive products and services for which your organization bills.
Represent reasons why customers are exempt from paying for an assessment.
When an assessment loan has a past due balance.
Letters that remind customers to pay past due charges.
Charges that remain unpaid past the remittance-due date and grace period.
Charge entry for the purpose of altering a deposit amount.
Deposit that your organization pays back to customers.
Down payments for products and services received.
Third-party charges for billing purposes.
SunGard Public Sector service that offers a fast and easy way for you to receive documents that will assist in resolving questions about application processing and information support.
Internal Revenue Service form that allows you to report interest payments you've collected during the year for a specific loan.
SunGard Public Sector options that allow you to perform actions in the software application. You can set up user security for each function.
Represent sources of funds for assessments.
geographic information system
Amount of money greater than the scheduled balance that your organization allows customers before the loan becomes delinquent. The grace amount may be a dollar amount or a percentage.
Charge for borrowed money. It is usually a percentage of the original borrowed amount.
Amount of the loan that is allocated to paying the interest portion of the loan balance.
Date you specify when you bill a charge through an invoice update.
Updates invoiced charges and prints invoices.
Forms that list charges for products and services.
IBM's application server formerly known as the AS/400.
IBM application that offers browser-based access to iSeries application servers.
Specific task the iSeries performs, such as printing a file or running a program.
Identification number assigned to each assessment type that your organization bills and collects payments for.
Fees that your organization collects for borrowed money.
SunGard Public Sector application used to set up and maintain loan information.
Group of related information or procedures within SunGard Public Sector software applications.
SunGard Public Sector application that allows you to control who uses applications, menus, functions, and subfunctions.
Secured area of SunGard Public Sector’s web site that allows you to create new support logs, check the status of an existing support log, search for solutions to a problem, e-mail customer support, and access Fax Support documents.
Date you specify in place of the statement or invoice date.
A group of jobs waiting to output to a device such as a printer.
Payment that is greater than the current balance.
Payment that does not pay the entire current balance.
Feature that allows SunGard Public Sector employees to log onto your computer and fix or diagnose problems. A detailed record is created for each session, allowing you to view information about a specific pass-through session.
Group of associated payments, such as payments entered by an operator on a particular date.
Collecting payments for charges billed by your organization.
Physical receipts that Cash Receipts generates for accepted payments. You can give payment receipts to customers.
How assessment loan payments are distributed throughout the life of the assessment.
Product change request. A PCR is created in Connect Care when it is determined that a programming change to required for a product.
Fees applied to delinquent charges on customer accounts.
Order in which charges are paid.
Original amount of borrowed money.
Amount of the loan payment that is allocated to paying the principal portion of the loan balance.
Program temporary fix. Used to repair problems or bugs. You install PTFs from a tape you receive from SunGard Public Sector's Distributions department.
Removing customer accounts that have zero balances for a given number of months.
User profile that SunGard Public Sector personnel use to assist with software-related problems on your system.
SunGard Public Sector's Windows-based tool you can use to query the database and generate reports on the fly based on the database information.
Security Officer user profile. This is usually your information services officer.
IBM tool that allows you to obtain information from the iSeries database. You can select, arrange, and present information in the form of a report.
Third-party application used with SunGard Public Sector's imaging interface.
User-defined codes that indicate why a payment is reversed or transferred.
Generates refund transactions for overpayments or deposits.
Projected payment schedule for the entire life of a loan.
iSeries file used to temporarily store data for later processing. Many reports print to your spool file, where you can review them prior to sending them to the printer.
Date you specify when you bill a charge through a statement update.
Updates charge, payment, deposit, and adjustment transactions and prints customer statements.
Forms that list account activity for a given period of time.
Function that performs operations on other functions or menu options. Your security officer can grant authority to specific functions and subfunctions.
Task that is waiting for processing by the iSeries.
Feature to help customize the list of selectable items on a screen to meet your specific needs.
Individual who controls security across all SunGard Public Sector applications.
IBM's application server formerly known as the iSeries or AS/400.
Copies of records that you maintain in AR. The copies serve as back-ups that you can use to restore information if it is lost.
User-defined codes that identify taxes that apply to AR charges.
iSeries environment used to test a new release of SunGard Public Sector software. It may include all of your application libraries or only those libraries you select.
Represent units of measurement that can be used based on the types of assessments you set up.
Updates payments, deposits, and adjustments.
Category of related personnel who work with the system. Security to functions and menus can be assigned by user group.
Contains information to authorize payment.
Generates write-off transactions for uncollectible debts.
Charges that describe unknown charge amounts.